I’m trying to select a screenshot for the visionFind and I receive this message:
“Not able to take screenshot on the current tab”
I tried it on this page and on some others to no avail:
https://a9t9.com/kantu/web-automation/chrome/why
However, on THIS page it DID let me select a section:
But the result was slightly different from what I selected.
For some reason, the file is in 87dpi
Where do I begin to troubleshoot this?
Thank you.
That is a tricky issue. I tested with https://a9t9.com/kantu/web-automation/chrome/why and could take a screenshot with no issues.
I have two troubleshoot ideas for now:
Similar to the issue visionFind dpi_96 - #4 by admin - UI.Vision RPA - UI.Vision RPA Software Forum | Discuss RPA Automation, Selenium IDE and OCR API Text Recognition I would first try to uninstall Kantu and reinstall.
Another interesting test: Does it work OK with the new Kantu for Firefox? It has the same visual ui test features.
Uninstalling and reinstalling did not solve the issue, however, creating a new Chrome profile did.
Thanks!
Hi. I found closing all other Chrome (Edge) browser windows I had open (on the same and also other virtual desktops) solved it.